Client Engagement Marketing Strategy, Senior Associate

New York, USA (On-site)

$109K/yr – $190K/yrSenior Level4+ years expFull time

Posted 4 months ago

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Job Summary

Lead lifecycle marketing and cross-functional campaigns to engage clients during critical moments, with data-driven optimization and enterprise-scale coordination.

  • Own lifecycle triggers and real-time personalized content across channels
  • Must-have: 4+ years of professional marketing experience
  • Standout: Collaboration across communications, product marketing, and analytics to launch multi-line initiatives

Job Description

Responsibilities

  • Develop and implement ongoing lifecycle triggers, engaging with clients during the most critical moments
  • Optimize how to engage with clients digital on an ongoing basis
  • Uncover new insights and hypothesis to test and iterate on existing strategies
  • Collaborate closely with the Communications team to effectively engage clients during periods of market volatility or significant market events
  • Partner across product marketing, product and campaign delivery to launch key initiatives across multiple lines of businesses
  • Develop strategic briefs and be a champion for the creative-ensuring your campaigns launch flawlessly
  • Synthesize ongoing analytic insights that inform optimizations of marketing tactics
  • Commission research and strategize with creative experts to execute high-quality campaign creative, working with both internal teams and external agencies
  • Collaborate with diverse cross functional teams including creatives, content, product, technology, analytics, field strategy, and the Advisors
  • Create executive level presentations to gain alignment and support of key stakeholders

Requirements

  • Bachelor's Degree
  • 4+ years of professional marketing experience
  • Highly organized with strong project management skills with attention to detail
  • Proven problem-solving, analytical and critical thinking skills
  • Strong communication and presentation skills - highly proficient in PowerPoint
  • B2C marketing, preferably in Financial Services
  • Experience in strategy: engagement, customer loyalty, retention or product marketing
  • Delivering real-time personalized & dynamic content with proven business results

Nice To Have

  • B2C marketing, preferably in Financial Services
  • Experience in strategy: engagement, customer loyalty, retention or product marketing
  • Delivering real-time personalized & dynamic content with proven business results

Benefits

  • Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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