Chief Marketing Officer - Crate & Barrel and Crate & Kids

Northbrook, IL (On-site)

$250K/yr – $300K/yrDirector/Executive15+ years expFull time

Posted 3 months ago

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Job Summary

Drive Crate & Barrel's growth as CMO by shaping brand, building a data-driven marketing organization, and aligning cross-functional go-to-market.

  • Own brand strategy and cross-channel marketing to accelerate growth.
  • Must-have: 15+ years of marketing leadership spanning brand, performance marketing, and owned channels.
  • Standout: Executive collaboration with Brand President and cross-functional leadership to optimize ROI.

Job Description

Responsibilities

  • Define and Drive Brand Strategy: Custodian of the brand positioning and experience, charting its direction and ensuring its tenets are a living, breathing expression of the overall company vision, dynamically adjusting to market conditions
  • Forge an Elite Marketing Organization: Build, mentor, and inspire a world-class team, uniting leaders across Brand and Creative, Performance Marketing, and Owned Channels
  • Lead with Data-Driven Acquisition: Spearhead a deeply analytical, high-performing team focused on cost effective customer acquisition and relentless optimization of spend to maximize growth
  • Amplify Our Voice: Establish a profoundly effective communications function that powerfully engages and aligns a broad range of critical stakeholders, including investors, team members, media, policymakers, and the broader business community
  • Reimagine Go-To-Market: Architect a scalable and seamless Go-To-Market process, harmonizing strategic inputs with marketing priorities to deliver exceptional customer experiences that simultaneously maximize company revenue and profitability
  • Champion the Customer: Maintain an unwavering, rigorous focus on the customer, translating key insights into actionable strategies and communicating them compellingly to internal stakeholders to ensure every customer need is anticipated and met
  • Elevate the Marketing Ecosystem: Relentlessly drive continuous improvement and partnerships/collaborations and experiences that consistently and continuously delight our customers
  • Pioneer Innovation: Establish groundbreaking methodologies including leveraging of AI across budgeting, reporting, idea generation, and research
  • Drive Cross-Functional Excellence: As a member of the Crate Executive Team, the CMO will be expected to collaborate seamlessly and closely with cross-functional leaders and the Brand President to power the business

Requirements

  • 15+ years of broad marketing experience encompassing both brand management and marketing communications
  • Experience leading Performance Marketing as well as Owned Channels including Email, SMS, Public Relations and Channel Marketing
  • Strong understanding of the Digital landscape including SEO, SEM, Meta, Pinterest, TikTok, and tools like Google Analytics, Google Adwords, HubSpot, WebTrends, as well as marketing tech stack knowledge
  • Demonstrated ability in building awareness and trial through owned and earned media channels
  • Strength in generating marketing ideas with a willingness to experiment in a measurable way
  • Exceptional analytical, problem solving and organizational skills, and an insatiable drive to make things better
  • Stellar program management and organizational skills; ability to prioritize and manage multiple projects under strict timelines, as well as the ability to work well and deliver results in a demanding, dynamic environment
  • Superior interpersonal skills; ability to build and maintain healthy, high-functioning Executive relationships
  • Proficiency in translating, championing, and presenting marketing strategies and initiatives to audiences at all levels in the organization
  • Strong budget & financial skills with focus on accuracy, accountability and simplicity
  • Courageous, confident, humble leader who motivates & inspires, persuades & aligns, recruits & coaches

Preferred

  • Experience in small to mid-sized entrepreneurial companies or start-ups is preferred

Benefits

    Compensation

    • USD 250000-300000 YEAR

    How To Apply

      About Crate & Barrel

        Other

        • This role is located in our Northbrook, IL Corporate Office
        Crate & Barrel logo

        Crate & Barrel

        3.2 Glassdoor

        At Crate & Barrel, we help people build a home with purpose. Founded in 1962, Crate & Barrel Holdings (CBH) is an industry-leading home furnishings specialty retailer, including the brands Crate & Barrel, Crate & Kids, CB2, and Hudson Grace. A leader in omnichannel retail and direct marketing, we believe in the experience of physical stores and embracing the customer experience by offering inspired living across all of our platforms. From curated product sourcing and production to custom delivery and set-up in more than 90 countries, our 7,500 talented associates form the dynamic teams that keep our company running and growing.Today, Crate & Barrel Holdings is owned by the Otto Group, a Hamburg, Germany based global family of retailers and retail-related service providers focused on digital innovation, technology, sustainability and corporate responsibility. We operate more than 100 stores throughout the U.S. and Canada, and hold international franchise locations in nine countries, including six franchise eCommerce platforms.To learn more about Crate and Barrel, visit www.crateandbarrel.com.To become a part of our family of brands, visit our careers site at www.jobs.crateandbarrel.com and www.jobs.cb2.com

        Founded in 1962
        Northbrook, Illinois, USA
        6.3K employees (1,423 in marketing)
        47% recommend to a friend
        40% CEO approval

        Traffic Signals

        Monthly Visitors
        10.2M
        Monthly Google Ads Budget
        $550.4K
        Traffic Source Mix
        Search
        31.9%
        Direct
        57.5%
        Referral
        7.6%
        Social
        1.9%
        Paid
        0.9%

        Headcount Trend

        Current headcount: ~6.3K

        Marketing Team

        Marketing Team Size
        638 (10% of company)
        Median Career Experience
        11 years
        Median Tenure
        4.9 years
        Marketing Roles Posted (Last 30 Days)
        8

        Recent News