Responsibilities

• Work closely with the Deputy Commissioner, External Affairs to create and implement innovative and proactive strategies for outreach, education, and communication to the public via media outlets, events, and other mechanisms
• Ensure that public communication adheres to the message, mission, and vision of the Department
• Develop, implement, and refine internal communication strategies and events
• Oversee the Press Office, Marketing unit, and Correspondence team, ensuring consistent, timely, and accurate information to media and other outlets
• Apprise senior management of potential issues with respect to public information and provide recommendations for action
• Review and edit public documents and communication, including information for the Department website and newsletters, with a focus on presenting information strategically, consistently, and accurately
• Serve as a liaison to the Mayor’s Office of Communications
• Oversee the Department’s public response to large-scale emergencies via press conferences, interviews, and news articles, including nights and weekends as necessary
• Prepare senior management for high profile interviews and media interactions
• Coordinate and direct the execution of special projects for the Department, such as annual reports and safety campaigns

Requirements

• A master’s degree in communications, journalism, marketing, public administration, or a related field from an accredited college or university and four years of satisfactory, full-time experience in advertising, communications, journalism, marketing, or public relations, at least two years of which must have been in an administrative, managerial, executive, or supervisory capacity; or
• A baccalaureate degree from an accredited college or university and six years of satisfactory, full-time experience as described in “1” above, at least two years of which must have been in an administrative, managerial, executive, or supervisory capacity.
• Remote Work: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

Preferred

• Understanding of the New York media market
• Ability to communicate complex matters succinctly, both verbally and in writing
• Excellent analytical thinking, organizational, presentation, and facilitation skills
• Ability to develop, design and implement long range plans, goals, and objectives
• Time management and work prioritization skills – ability to handle multiple tasks under tight deadlines
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• Familiarity with graphic design and publication software, such as Adobe Illustrator, InDesign, and Photoshop