Responsibilities

• Develop a working knowledge of United Way's mission, community impact initiatives, and funded programs, participating in required meetings, training sessions, and campaign-related events as assigned
• Partner with Employee Campaign Coordinators (ECCs) at assigned organizations to plan, coordinate, and execute successful workplace giving campaigns
• Provide campaign resources, support, and guidance to ECCs throughout the campaign cycle, including the collection and reconciliation of pledge forms and contributions, as needed.
• Deliver engaging presentations, both virtual and in person, to educate employees about United Way's mission, programs, services, and community impact.
• Monitor campaign performance,
• Maintain accurate and up-to-date records for assigned campaign accounts and activities.
• Track campaign progress, forecast results, and provide regular updates to United Way staff regarding assigned accounts.
• Conduct regular virtual and in-person check-ins with campaign stakeholders to assess progress, address challenges, and celebrate successes.
• Serve as a professional ambassador for United Way by promoting community engagement, philanthropy, and volunteerism throughout assigned campaigns
• Support and manage assigned workplace campaign accounts throughout the campaign cycle.

Requirements

• Proficiency with Microsoft Office 365 applications, including Outlook, Word, Excel, and Teams.
• Experience using virtual meeting platforms such as Microsoft Teams and Zoom.
• Strong communication, relationship-building, and customer service skills.
• Ability to handle confidential information with professionalism and discretion.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Combination of office, virtual, and community-based work environments.
• Occasional evening or non-traditional work hours may be required to support campaign activities and events.
• Local travel required throughout the campaign season (approximately 50%, subject to change).
• Valid driver's license and reliable transportation required.
• Employment is contingent upon a successful background check.