Responsibilities

• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
• Consistently monitor and analyze the campaign production "supply chain” including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
• Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
• Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.
• Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.

Requirements

• 10+ years of demand generation, program management, or campaign operations experience
• Proven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflows
• Proven ability to drive efficiency gains with AI or other automation tools
• Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions
• Exceptional presentation, writing, and communication skills
• Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder group

Preferred

• Experience at a highly dynamic, fast-growing growth tech company
• Experience in management consulting or program management roles