Business UAT Analyst - Campaign Testing - BILINGUAL SPANISH REQUIRED at JPMorgan Chase & Co. | Wilmington, DE

JPMorgan Chase & Co.

Business UAT Analyst - Campaign Testing - BILINGUAL SPANISH REQUIRED

Wilmington, DE (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own and drive end-to-end testing for multi-channel campaigns, shaping test strategy, automation scripts, and validation to ensure quality and smooth production deployments.

Own the test strategy and script development, coordinating with campaign, project, and development teams.
Collaborate with business and tech leads to define acceptable test results, manage configurations, and uphold testing standards.
Streamline testing processes, identify gaps, and support weekend/off-hours validation during releases.

Job Description

Responsibilities

Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives.
Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation.
Review campaign requirements, specifications, user documentation, help files, and other project documentation – job aids/procedures to assure quality of the test suites to be developed.
Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance.
Ensure proper version control and configuration management of all test objects developed and test environments used.
Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team.
Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows.
Identify process gaps and streamline processes to improve efficiency.

Requirements

Minimum 2 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills
Bilingual skills in English and Spanish
Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills.
Experience in execution of automated test suites with hands – on experience in both waterfall and Agile SDLC models
Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies
Proven ability to manage and prioritize multiple, diverse projects simultaneously.
Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Benefits