Responsibilities

• Lead and develop the Business Intelligence analyst team by overseeing workloads, resolving issues, and ensuring timely, high-quality delivery of reporting and insights.
• Manage department projects from ideation through completion, anticipating business needs and ensuring alignment with organizational priorities.
• Design, maintain, and deliver a comprehensive portfolio of reports and dashboards to evaluate performance, trends, and campaign effectiveness.
• Analyze data to identify insights, strengths, weaknesses, and opportunities, translating findings into clear recommendations and action plans.
• Present trends, analyses, and insights to internal and external stakeholders in a clear, actionable manner.
• Proactively identify business and operational issues through alerts, monitoring, and root-cause analysis, managing issues through resolution and closure.
• Lead cross-functional and external initiatives related to data handoffs, system integrations, and reporting or communication process development.
• Collaborate with leadership and department partners to align data, reporting, and business decisions with strategic goals.
• Continuously improve processes, data quality, reporting methods, and communication of insights and calls to action.
• Develop, document, and oversee departmental standards, workflows, and best practices.

Requirements

• Bachelor’s degree in Computer Science, Statistics, Analytics, or a related field.
• 5+ years experience in data analytics.
• 3+ years in experience in people management.
• 3+ years in project management.
• Deep understanding of KPI management and hands-on experience with dashboards development and presentation.
• Proficient in Excel with a working knowledge of SQL, Python, VB script and/or similar skills.
• Highly motivated and self-driven professional with a desire to improve operations.
• Ability to handle critical situations in a calm and effective manner.
• Proactive and solution oriented, with excellent communication skills.
• Seeks out solutions to problems through research and collaboration.

Preferred

• Experience with Tableau and Power BI is desired

Benefits

• $100,000-$125,000 annually
• Additional incentives (i.e. discretionary bonuses)
• Company paid holidays
• Paid time off (PTO)
• 401(k) with company match
• Medical, dental, and vision coverage
• Disability insurance
• Accident coverage
• Company-paid life insurance
• Commuter benefits