Responsibilities

• Collaborate closely with the marketing leader and production teams to develop placement solutions that meet the needs of business insurance accounts of all sizes.
• Attend monthly meetings with producers and account managers to review up-coming renewals and formulate marketing/renewal strategies.
• Request and prepare new business and renewal applications, including necessary supplements, for submission to carriers.
• Enter relevant rating information into automated processing systems and quote new business as directed.
• Maintain strong working relationships with authorized carriers, acting as a liaison to select carriers, meeting with carrier representatives as needed, and communicating carrier information related to pricing and products.
• Stay informed on marketing trends, new coverage developments, and carrier information, and disseminate this knowledge as needed.
• Support authorized carrier directives and guidelines.
• Assist Client Team(s) with complete and accurate data entry into the Agency Management System as needed.
• Provide backup support to production teams, assisting in managing workloads and workflows when necessary.
• Maintain established service and quality standards.

Requirements

• 1 to 3 years of prior experience in a Business Insurance Account Manager role, including marketing and placement support.
• Associate's or Bachelor's Degree preferred.
• Desired experience in commercial rating.
• Advanced designations (CPCU, CIC, AU, ARM, CRM) are a plus.
• Strong listening, verbal, and written communication skills, along with excellent customer service abilities.
• Acute attention to detail, a sense of urgency, and strong problem-solving skills.
• Maintain a positive and respectful attitude towards colleagues.
• Ability to work collaboratively as a team member to achieve profit center and overall company goals.
• Solid negotiation skills, with a strong awareness of attitudes, tone, and timing.
• Established relationships with carriers.

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs