Responsibilities

• Identify and establish relationships with referral sources, such as schools, clinics, community centers, and healthcare providers.
• Conduct regular site visits, presentations, and community events to promote our services.
• Distribute promotional materials, such as flyers and brochures, to key stakeholders and potential clients.
• Represent the organization at public events, conferences, and meetings to build visibility.
• Serve as a liaison between referral sources and the intake team to ensure smooth client transitions.
• Actively track and follow up with referral sources to maintain relationships and encourage ongoing referrals.
• Identify and onboard new referral sources to diversify the referral pipeline.
• Monitor referral outcomes to measure and improve outreach effectiveness.
• Maintain a detailed outreach activity log via CRM, documenting all visits, contacts, and events.
• Provide weekly reports summarizing outreach activities, referrals, and feedback from the community.

Requirements

• Education: High school diploma or equivalent required; bachelor’s degree in marketing, communications, social work, or a related field preferred.
• Experience: 1–2 years of experience in outreach, community engagement, marketing, or a similar role.
• Experience: Experience in the mental health or healthcare field is a plus.
• Skills: Strong communication and interpersonal skills with the ability to build relationships.
• Skills: Self-motivated and goal-oriented with a passion for helping others.
• Skills: Excellent organizational skills with attention to detail.
• Skills: Ability to work independently and manage time effectively.
• Other Requirements: Valid driver’s license and reliable transportation.
• Other Requirements: Willingness to travel locally for community visits and events.