Responsibilities

• Marketing & events: Manage the company's social media, website updates, and marketing collateral (one-pagers, capability statements, email campaigns); Plan and coordinate company events, client appreciation gatherings, and trade show / conference presence — logistics, vendors, materials, and setup; Represent Gratitude Systems at industry events, mixers, and networking functions; build relationships and generate leads; Keep marketing materials current and on-brand
• Client relations: Serve as a warm, professional first point of contact for clients and partners; Coordinate and host client meetings, lunches, and entertainment; make people feel taken care of; Send follow-ups, thank-yous, and check-ins that keep relationships alive
• Administrative & contract support: Handle day-to-day office administration: scheduling, correspondence, filing, supplies, and vendor coordination; Support contract administration — organize contract files, track key dates and deliverables, prepare documents; Assist with proposal production: formatting, gathering forms, compiling attachments; Maintain CRM records and help keep the pipeline organized

Requirements

• 1–4 years of experience in marketing, events, administration, sales support, hospitality, or a client-facing role
• Lives in the DC metro area and can reliably work onsite and attend area events
• Genuinely personable and comfortable representing the company in social and professional settings
• Highly organized, detail-oriented, and able to juggle many small things at once
• Strong writing and communication skills
• Comfortable with the basics: Microsoft Office / Google Workspace, social media platforms, and willingness to learn CRM and marketing tools

Preferred

• Familiarity with Canva, Adobe, Mailchimp/Constant Contact, or a CRM (HubSpot, Zoho, etc.)
• Any exposure to government contracting, technology, or professional services
• A bachelor's degree, or equivalent hustle and experience

Benefits

• Health insurance
• Paid time off