Own end-to-end executive relationships with LiveRamp Brand clients and drive adoption, renewal, and expansion.

• Invest in building executive-level customer relationships with LiveRamp’s most strategic Brand customers and manage a portfolio end-to-end
• Champion customer-centricity across LiveRamp and improve the customer journey with cross-team collaboration
• Partner with cross-functional teams to evolve tools, processes, and strategy for engagement and segmentation
• Continuously improve customer health, ensuring adoption of LiveRamp products and solutions
• Coach and mentor CSMs in the Brands team and share best practices
• Identify and lead cross-functional initiatives to improve the customer experience
• Address challenging requests and engage in issue resolution as needed
• Communicate progress of initiatives to internal and external stakeholders
• Lead renewal strategy and forecasting with rigor, including value-selling and contract negotiation
• Ensure customers realize value and become trusted advisors driving long-term growth