Responsibilities

• Ensure Scion’s community brand standards are consistently applied through regular audits and evaluations across digital and physical spaces.
• Identify brand inconsistencies, escalate as needed, and collaborate cross-departmentally to improve the resident experience.
• Contribute expertise to departmental initiatives and collaborate across departments to integrate Scion’s brand strategy into all business areas.
• Provide tools and resources to support team members' compliance with brand standards across digital and physical spaces.
• Lead strategy of annual campaigns, collaborating with Marketing to ensure alignment with lead goals, marketing strategy, and overarching sales goals.
• Oversee execution of promotional online stores for all brands, ensuring brand standards are upheld and budget is aligned with established benchmarks.
• Manage the daily creative workflow to ensure alignment with Scion’s community corporate brand strategy.
• Connect reputation data to resident data, providing insights to the broader organization through regular KPI reporting.
• Manage reputation activities, including responding to customer reviews and maintaining Scion’s communities’ presence on Google, Yelp, and social media.
• Oversee reputation management workflow to maintain review response rates at established benchmarks.

Requirements

• Bachelor’s degree in Marketing, Communications, and/or relevant field of study or experience.
• Minimum 2 years of leadership experience and 3 years of brand, marketing or communication experience.
• Demonstrated strong organizational and problem-solving skills; Attentive to detail.
• Highly developed interpersonal, written and verbal communication skills.
• Manages multiple projects and meets goals and deadlines timely and consistently; Requires minimal guidance to accomplish general tasks.
• Works well independently, as a member of various teams and with all levels of management.
• Versatile, flexible, and thrives in an environment where there are constantly changing priorities.
• Adept at building customer relationships
• Proficiency with Microsoft Office suite; ClickUp and Entrata is a plus.
• Commitment to excellence and high standards.