Responsibilities

• Drive strategy, partnership governance, and growth initiatives: Define the future of the program and our collaboration with Nestlé. Support strategic planning, governance forums, and business reporting. Articulate the role, growth potential, and future direction of the global Foodservice business.
• Manage a portfolio of initiatives that advance Foodservice growth and operational excellence. Depending on business priorities, initiatives may span strategy, innovation, operations, or compliance workstreams. Create tools and forums to track and communicate progress against key milestones. Define “ways of working” and communication cadence with Nestle counterpart teams based in Europe, as well as with Starbucks teams around globe.
• Drive operational excellence and business performance: Lead implementation and optimization of tools and processes that enable consistent execution across markets. Assess program effectiveness and implement scalable improvements that strengthen quality, compliance, and business performance.
• Lead problem-solving: Create frameworks and principles to guide decision making, considering consumer, brand, partnership, business, and operator lens.

Requirements

• Progressive experience in brand management, business strategy, innovation, partnership management, or related commercial leadership roles (6-10 years).
• Experience identifying business opportunities and translating strategy into execution through cross-functional leadership, innovation, business development, operations, or program management roles
• Experience developing performance management frameworks, including establishing KPIs and milestones, evaluating program effectiveness, creating executive-level reporting, and driving accountability across internal and external stakeholders.
• Demonstrated ability to establish governance frameworks, portfolio management processes, and team “ways of working” that drive alignment, accountability, and execution.
• Familiarity with product, menu, innovation, or customer experience strategies, including translating business objectives into scalable solutions, growth initiatives, or operational frameworks.
• A global mindset and the ability to build relationships, drive alignment, and influence outcomes across teams, cultures, and time zones.
• Ability to live Starbucks mission and values and contribute to an inclusive, high-performing team culture.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com .
• *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.