Brand Excellence Coach (Remote + Travel) at Crunch Fitness | California, MO

Crunch Fitness

Brand Excellence Coach (Remote + Travel)

California, MO (Remote)

Salary Not AvailableSenior Level3+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Protect Crunch Fitness brand standards by leading audits, tracking deficiencies, and coordinating cross-functional fixes.

Own monthly field audits and deficiency tracking to safeguard Brand Excellence.
Must-have: ability to identify and report Brand Excellence Deficiencies with clear follow-up.
Standout: travel 60-70% for field visits and collaborative work with executives.

Job Description

Responsibilities

Enforce brand standards throughout the Crunch Fitness network through regular gym and system audits that impact Brand Excellence compliance.
Conduct monthly field audits approved by the Vice President of Brand Excellence, to ensure all franchisees are adhering to Crunch operating brand standards.
Work closely with the department heads, regional directors, or managers, to ensure all compliance issues are addressed and cured in a timely manner.
Document, track, and respond to all Brand Excellence Deficiencies and document in the Brand Excellence database.
Execute all internal communications, standard operating procedures, and accountabilities to identify and manage Brand Excellence risks, including opportunities for enhancement.
Develop and maintain effective communication lines with the Vice President of Brand Excellence team, department heads, executive team, and other related team members impacted by Brand Excellence Deficiencies.
Other tasks as necessary to assist the Vice President of Brand Excellence in protecting brand standards and the member experience.

Requirements

Ability to identify and track all Brand Excellence Deficiencies and report to the Vice-President of Brand Excellence and/or franchise owner upon completion.
Conduct field-level visits, and document areas that require follow-up or additional action in the Brand Excellence database.
Review visit findings with the franchise owner upon completion.
Provide clarity and direction to franchisees, franchise executives, and gym-level team members on all Brand Excellence matters.
Strong written and verbal communication skills with the ability to foster a collaborative working relationship with franchisees and Crunch team members.
Excellent organizational and problem-solving skills with strong attention to detail.
Ability to travel 60-70% of the time to conduct field visits and audits.
Detail and process oriented.
Have effective communication skills.
Strong leadership and managerial skills.

Preferred

Experience in a service-oriented environment is desirable.

Benefits

Flexible work from home options available.

Crunch Fitness

4.3 Glassdoor

MISSION: Transform PeoplePURPOSE: Enrich the Live of Others Through the Power of Well-BeingVISION: Be the Best Place to Work and WorkoutVALUES: Work Hard. Have Fun. Make History.Undefeated Tribe Accolades• 2023 Inc. 5000 - America's Fastest-Growing Private Companies• 2022 and 2023 Inc. 5000 Regional Southwest - America's Fastest-Growing Private Companies• 2022 Franchisee of the Year• 2022 Highest Average Club Member CountCrunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of #NoJudgments.Some may call it a tagline, but for us, it’s a way of life. It’s our Monday-thru-every-day mantra. An unfiltered philosophy that drives us to create a community and a gym for all.No judgments means room for everyone, regardless of shape, size, age, race, gender or fitness level. No matter your workout of choice, we want you to feel good while reaching your goals.Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.From our clubs to our headquarters, we are a collaborative, fast-paced, and engaging place to work. And it’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. This isn't just a job for us. It is our calling, a true passion. Want to join us in creating a space that's inspiring for members and team members alike? Click the jobs tab to see open positions or stop by a club to drop off your resume.

Founded in 2018

Austin, Texas, USA

655 employees (11 in marketing)

epiccrunchjobs.com

83% recommend to a friend

83% CEO approval