Brand Engagement Advisor - Hybrid

Norfolk, VA (Hybrid)

Salary Not AvailableMid Level6+ years expFull time

Posted 10 days ago

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Job Summary

Own and lead brand engagement campaigns, internal and crisis communications, and cross-functional initiatives across Sentara with travel as needed, shaping reputation at multiple regional levels.

  • Owns brand engagement programs and community-focused campaigns
  • Manages internal communications, strategic planning, and system-wide messaging
  • Drives crisis and issues management with cross-functional collaboration

Job Description

Responsibilities

  • The Brand Engagement Advisor is responsible for developing, implementing and managing brand engagement campaigns to build community and constituent support, and enhance Sentara's national, statewide, regional and local reputation.
  • Develops and implements strategic internal communications and marketing plans, and provides communications support for system-wide initiatives, executives and service lines.
  • This position also is responsible for developing proactive strategies and tactics for managing emerging issues that may impact Sentara and will support crisis and disaster communications.
  • Understands the various audiences, must be able to quickly respond to customer and market changes and adapt to the evolving needs of the organization and industry.
  • The position is required to work closely with cross-functional teams and organizational and executive leaders across many disciplines, departments and regions, have the ability to multi-task and see projects through from conception to completion.
  • Actively contributes to a collaborative team environment that encourages cooperation, collective problem-solving and participative decision-making.
  • May need to travel to other Sentara facilities in the Hampton Roads area on occasion.

Requirements

  • Bachelor's degree in communications, journalism, or related field (Required)
  • Six years of experience in public relations, corporate communications, or integrated marketing communications (Required)
  • Strong written and verbal communication skills (Required)
  • Demonstrated knowledge of digital communications, media engagement, strategic communications planning, project management, budget tracking.
  • Experience in high technology marketing and digital marketing is required.
  • Strong knowledge of incident, issues and crisis communications management in both traditional and social media spaces, preferably at a multi-unit/geographically dispersed, complex business.
  • Certification/Licensure: No specific certification or licensure requirements
  • Knowledge of health care delivery is desired.

Preferred

  • Master's Degree (Preferred)
  • Knowledge of health care delivery is desired

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000

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