Brand Director

San Francisco, CA (On-site)

$170K/yr – $200K/yrSenior Level10+ years expFull time

Posted 12 days ago

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Job Summary

Lead and own the brand strategy and messaging across a multi-product portfolio, drive end-to-end brand campaigns, and build scalable brand systems while mentoring a growing creative team to influence awareness, consideration, and growth.

  • Own the narrative and governance across touchpoints
  • Collaborate with product, growth, and comms to align brand and demand

Job Description

Responsibilities

  • Own brand strategy and positioning across the portfolio — the overarching Atoms narrative and how each product brand ladders up to it
  • Own the brand positioning and messaging framework, ensuring consistent, differentiated communication across every stakeholder touchpoint — web, product, sales, lifecycle, social, events, and PR
  • Build and steward the brand system: voice, visual identity, messaging architecture, and guidelines that keep every surface coherent as we scale
  • Lead brand campaigns end to end — concept, creative, production, and measurement — that build awareness and preference with not only SMB restaurant operators but also enterprise buyers
  • Design reputation and category-leadership strategies that establish Atoms and its products as the trusted names in restaurant technology
  • Partner with Comms to create thought-leadership platforms that position Atoms leaders as authoritative voices in restaurant tech, robotics, real estate and operator software
  • Cultivate co-marketing and strategic brand partnerships that enhance credibility and extend reach in key operator and enterprise communities
  • Partner with Product Marketing, Growth, and Performance so the brand shows up coherently across paid, web, lifecycle, sales, and events — and so brand and demand reinforce each other
  • Manage creative resourcing — in-house designers and writers plus external agencies and production partners — and raise the creative bar across the org
  • Develop the systems and templates (brand deck guidelines, asset libraries) that let a lean team produce on-brand work fast

Requirements

  • 10+ years in brand marketing, including significant experience leading brand at a high-growth company
  • A proven track record driving brand from strategy through execution (campaigns, identity systems, or rebrands you can point to)
  • Experience owning a brand positioning and messaging framework and keeping it consistent across many touchpoints and audiences
  • Strong creative judgment paired with commercial discipline; you tie brand to business outcomes, not just aesthetics
  • Excellence in storytelling; you can articulate a narrative that lands with a busy operator and an enterprise buyer alike
  • A background building and managing creative teams and agency relationships
  • Strong analytical capability for measuring brand health, sentiment, and perception, and connecting it to the business
  • Comfort in a fast-moving environment with multiple business units and shifting priorities

Preferred

  • Have marketed to CEOs of large companies
  • Have experience marketing products to SMBs, restaurant operators, or independent merchants
  • Have built a brand or creative function from the ground up
  • Have led brand across a multi-product or portfolio (multi-brand house) environment, including brand architecture work
  • Have partnered closely with product and growth teams so brand and demand reinforce each other
  • Have run a rebrand or launched a new brand system end to end
  • Have built brand operations - guidelines, design systems, and asset libraries - that scale creative output on a lean team

Benefits

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
  • Discretionary vacation days

Marketing Team

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