Responsibilities

• Serve as a creator and monitor of our organization’s voice. Share ownership of our Editorial & Storytelling Style Guide and ensure adherence
• Own writing copy for ad campaigns in partnership with the SHH marketing team to support our program work
• Translate broad strategic goals, campaign-level objectives, and messaging priorities into strong, brand-aligned writing tailored to purpose
• Support senior leaders and their teams (Development, Volunteer Engagement, Public Affairs, Neighbor Services, Food Bank Operations, etc.) in crafting program and campaign message strategy and executional elements
• Write, produce, and edit marketing and communications materials for digital and print to be used both internally and externally
• Lead content strategy ideation for complex, cross-channel initiatives, partnering with Creative, Marketing, Communications, Development, Public Affairs, and program teams
• Write effectively and adapt messages to a variety of channels and tactics, including social media, email, OOH campaigns, PowerPoint and video script development
• Prepare and present content strategy recommendations, creative rationale, and messaging options to stakeholders and senior leaders
• Advise the organization on content best practices and serve as a strategic subject matter expert to internal teams, helping shape and support External Relations recommendations, and improve the quality and consistency of audience-facing communications

Requirements

• All relevant experience including work, education, transferable skills, and military experience will be considered
• 6-10 years of progressive experience. Experience leading strategic creative work or integrated campaign messaging preferred
• Demonstrated exceptional writing skills, editorial judgment, and ability to synthesize information from multiple sources and stakeholders
• Ability to work across team boundaries to gather information, influence direction, resolve ambiguity and keep projects moving
• Self-directed and able to exercise sound judgment when balancing timelines, stakeholder needs, brand standards, and organizational priorities
• Comfortable with ambiguous situations or goals, with the ability to define the problem, organize a plan, align stakeholders and implement a solution
• Demonstrated effective communications skills including content presentation skills
• Experience writing and editing for web & social media, and familiarity with the role these play in building community support and raising funds for a non-profit
• Demonstrated skills in developing, executing and evaluating successful integrated and multichannel content strategies
• Demonstrated experience working within the creative process and how to manage content development from an idea to a result