Responsibilities

• Create, edit, and maintain clear, accurate, compelling technical, product, and marketing content across a broad enterprise technology portfolio.
• Develop datasheets, whitepapers, solution briefs, technical guides, FAQs, customer-facing product documentation, and sales enablement materials.
• Translate complex product features, engineering specifications, technologies, and requirements into clear, customer-focused messaging.
• Create content explaining product architecture, features, integrations, workflows, solutions, and customer benefits.
• Support product launches by developing and coordinating accurate, comprehensive technical content packages.
• Collaborate with Product Marketing, Offering Management, Engineering, Sales Enablement, Campaigns, Web Experience, Creative, and regional teams.
• Serve as a bridge between subject matter experts and external audiences to ensure complex information is easy to understand and aligned with business objectives.
• Review and edit content for technical accuracy, clarity, consistency, grammar, tone, and adherence to editorial standards.
• Maintain content quality and governance while ensuring materials are strategically aligned and optimized for customer understanding.
• Manage multiple content projects and deadlines across various technology, product, and solution areas.

Requirements

• 8+ years of experience supporting enterprise technology portfolios
• Proven experience creating technical, product, marketing, and customer-facing content
• Experience working with engineering, product management, marketing, sales enablement, and subject matter experts
• Experience developing content for complex technology products, solutions, services, or enterprise environments
• Experience supporting product launches and managing content through review, editing, and publication processes
• Bachelor's degree in Technical Writing, Journalism, Communications, English, Marketing, Engineering, Computer Science, or a related field
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required
• Exceptional writing, editing, proofreading, and content quality management skills
• Strong ability to understand and communicate complex technologies and product architectures
• Excellent communication and collaboration skills with technical and non-technical stakeholders