Brand Ambassador Tour Manager

Houston, TX (Remote)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive on-site activation leadership and execution for live events, coordinating staff, setup, and rapid troubleshooting.

  • Oversee activations from setup through breakdown and ensure brand standards
  • Must-have: Brand Ambassador/Field Lead experience with hands-on setup and troubleshooting
  • Standout: Houston-based, non-traveling program with clear on-site ownership

Job Description

Responsibilities

  • Lead and manage Brand Ambassadors during live activations
  • Ensure brand standards and engagement goals are met
  • Oversee setup, engagement flow, and breakdown
  • Troubleshoot staffing, logistics, or equipment issues on-site
  • Perform minor repairs or hands-on adjustments if needed
  • Complete daily reporting and photo recaps
  • Lift equipment/product boxes (20–50 lbs)

Requirements

  • Brand Ambassador, Field Lead, or Experiential Marketing experience
  • Experience working live events, promotional tours, or large activations
  • Strong leadership and problem-solving skills
  • Comfortable working indoors and outdoors for extended periods
  • Available for training and all scheduled activation days
  • Comfortable with hands-on setup and light troubleshooting
  • Background check and drug screening required
  • Non-traveling – Houston based

Benefits

  • paid holidays
  • long-term career pathing options
  • personal development opportunities
  • professional stretch assignments
  • supportive, inclusive environment
2020 Companies logo

2020 Companies

2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.

Founded in 1991
Southlake, Texas, USA
2.6K employees (140 in marketing)

Traffic Signals

Monthly Visitors
21.3K
Monthly Google Ads Budget
$22
Traffic Source Mix
Search
37.1%
Direct
50.5%
Referral
7.1%
Social
2.3%
Paid
2.8%

Headcount Trend

Current headcount: ~2.6K

Marketing Team

Marketing Team Size
128 (5% of company)
Median Career Experience
9 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
13

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