Responsibilities

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction

Requirements

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs
• Self-motivated with the ability to work independently and complete projects with minimal supervision
• Comfortable using CRM tools and accurately tracking customer and marketing activity
• Valid driver’s license and reliable transportation to travel to job sites throughout the region
• Ability to lift up to 50 pounds and drive for extended periods of time as needed

Benefits

• Hourly pay plus bonus incentive opportunities based on performance
• Comprehensive benefits package designed to support your health, well-being, and future
• Medical, dental, vision, and prescription coverage
• 401(k) plan with employer contributions and company match
• Profit sharing opportunities
• Tax-advantaged accounts for healthcare expenses
• Paid time off, paid holidays, paid maternity leave, and paid parental leave
• Life insurance and dependent care flexible spending account
• Career growth planning and access to nationwide career opportunities with a respected, innovative company