Responsibilities

• Serve as the senior day-to-day client lead and trusted partner.
• Build deep, durable relationships grounded in trust, candor, and proactive counsel.
• Demonstrate command of CPG business dynamics.
• Provide forward-looking strategic POVs that anticipate needs and uncover opportunity.
• Lead client planning efforts that align brand ambition with business results.
• Balance client ambition with scope clarity and operational discipline.
• Own and present three formal business reviews annually, delivering a clear, candid assessment of account performance across business context, relationships, revenue and profitability, and work quality.
• Lead development of integrated brand-building and business-activation frameworks.
• Connect brand strategy to execution across channels and touchpoints.
• Synthesize data, insights, and performance signals into clear strategic direction.

Requirements

• 8–12+ years in an integrated advertising, marketing, creative, or in-house agency environment.
• Demonstrated experience leading complex, cross-functional teams.
• Proven success growing accounts and managing financial performance.
• Experience navigating modern retail, digital, and omnichannel ecosystems - particularly with CPG brands.
• Strategic systems thinker.
• Strong business acumen (understands P&Ls, growth levers, ROI).
• Exceptional storyteller and presenter.
• Commercially minded but creatively ambitious.
• Confident decision-maker with strong judgment.
• Highly organized and adaptable in fast-paced environments.

Preferred

• Experience navigating modern retail, digital, and omnichannel ecosystems - particularly with CPG brands.