Become a Luxury Brand Evaluator in Washington DC - Apply Now at CXG | District of Columbia, USA

CXG

Become a Luxury Brand Evaluator in Washington DC - Apply Now

District of Columbia, USA (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 5 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Evaluators can pick assignments that match their preferences and work from luxury stores or online. The program emphasizes careful observation and honest feedback, with flexible, brand-facing missions. Benefits include collaboration with iconic brands, flexible scheduling, and a user-friendly platform.

Job Description

Responsibilities

Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
Observe carefully - check the ambiance, service quality, and overall customer experience
Provide honest feedback - use our platform to share your observations through questionnaires

Requirements

Must be 18 years or older (21 years or older in the United States)
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers

Benefits

Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with the potential for reimbursement on purchases
A user-friendly platform for managing missions and feedback

CXG

4.6 Glassdoor

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

Founded in 2006

Dubai, Dubai, ARE

726 employees (66 in marketing)

www.cxg.com

96% recommend to a friend

97% CEO approval