Become a Luxury Brand Ambassador in Knoxville and Nashville, TN

Brentwood, TN (Hybrid)

Salary Not AvailableIntern/New GradOther

Posted 2 months ago

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Job Summary

Grow CXG’s community by promoting the program in student networks, recruit premium-luxury profiles, and onboard new evaluators while acting as an active advocate for best practices.

  • Growth/Advocacy: Promote CXG across campuses and digital channels, and mobilize your network.
  • Referrals & Profiling: Identify and refer authentic premium consumer profiles for testing.
  • Onboarding & Community Leadership: Welcome new evaluators and share best practices to sustain engagement.

Job Description

Responsibilities

  • Grow CXG awareness by promoting the program through student groups, clubs, digital channels, campus communities, and your personal network.
  • Identify and refer people who reflect premium and luxury consumer profiles.
  • Support new evaluators as they join CXG and begin their first Evaluation Missions.

Requirements

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.

    Benefits

    • Collaborate with iconic brands across industries.
    • Flexible assignments tailored to your interests.
    • Compensation for your time and input, with the potential for reimbursement on purchases.
    • A user-friendly platform for managing missions and feedback.
    CXG logo

    CXG

    4.6 Glassdoor

    CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

    Founded in 2006
    Dubai, Dubai, ARE
    726 employees (66 in marketing)
    96% recommend to a friend
    97% CEO approval

    Traffic Signals

    Monthly Visitors
    155.8K
    Traffic Source Mix
    Search
    31.4%
    Direct
    53.5%
    Referral
    9.5%
    Social
    3.8%
    Paid
    1.1%

    Headcount Trend

    Current headcount: ~726

    Marketing Team

    Marketing Team Size
    56 (8% of company)