Become a Luxury Brand Ambassador in Bay Area & Sacramento/Roseville, CA

Palo Alto, CA (Hybrid)

Salary Not AvailableIntern/New GradOther

Posted 2 months ago

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Job Summary

Drive community engagement for CXG by activating student networks, onboarding new evaluators, and promoting best practices among members.

  • Community & Outreach: Promote CXG initiatives across student groups, clubs, and campus channels to grow eligible evaluator pools.
  • Evaluator Referrals: Identify and refer premium-brand consumers who fit CXG profiles to expand high-value participation.
  • Onboarding & Advocacy: Support new evaluators joining CXG missions and share best practices to boost consistent feedback.

Job Description

Responsibilities

  • Promote CXG through student groups, clubs, digital channels, campus communities, and your personal network.
  • Identify and refer people who reflect the profile of premium and luxury consumers.
  • Support new evaluators as they join CXG and begin their first Evaluation Missions.
  • Act as a CXG advocate by sharing best practices and encouraging students to take part.

Requirements

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.

    Benefits

    • Collaborate with iconic brands across industries.
    • Flexible assignments tailored to your interests.
    • A user-friendly platform for managing missions and feedback.
    • Join a global luxury community.
    • Grow your influence.
    • Earn through Evaluation Missions and referrals.
    • Gain real world experience.
    CXG logo

    CXG

    4.6 Glassdoor

    CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

    Founded in 2006
    Dubai, Dubai, ARE
    726 employees (66 in marketing)
    96% recommend to a friend
    97% CEO approval

    Traffic Signals

    Monthly Visitors
    155.8K
    Traffic Source Mix
    Search
    31.4%
    Direct
    53.5%
    Referral
    9.5%
    Social
    3.8%
    Paid
    1.1%

    Headcount Trend

    Current headcount: ~726

    Marketing Team

    Marketing Team Size
    56 (8% of company)