Responsibilities

• Leading the consumer patient adherence strategy.
• Developing omnichannel patient experiences, including CRM, digital, education, and support resources.
• Partnering with analytics and digital teams to define KPIs, dashboards, and optimization opportunities.
• Orchestrating cross-functional execution across internal and external partners.
• Ensuring compliant, effective, and scalable program delivery.

Requirements

• Master's Degree, MBA or MS.
• 5+ years of U.S. pharma, biotech, healthcare marketing, patient services, patient experience, access, or digital engagement experience.
• Experience building or optimizing marketing, patient support, adherence, CRM, or engagement programs.
• Strong cross-functional leadership and stakeholder management skills.
• Strong communication, project leadership, budget management, and agency/vendor management capabilities.
• Adaptability
• Agile Principles
• Brand Marketing
• Creativity
• Customer Insights

Preferred

• Specialty, rare disease, hub services, specialty pharmacy, or patient adherence experience preferred, but not required.

Benefits

• We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.