Associate Director, Copywriting at Codeword | New York, USA | $140K/yr – $165K/yr

Codeword

Associate Director, Copywriting

New York, USA (Remote)

$140K/yr – $165K/yrSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Drive the creation of clear, engaging learning content by translating complex technical concepts into human-friendly scripts and materials.

Own the process of turning technical topics into engaging scripts and learning content.
Must-have: 6+ years in creative writing or related field.
Standout: AI-savvy with a strong human voice and collaborative storytelling.

Job Description

Responsibilities

Creative Translation: Turn complex technical concepts into clear, conversational, and engaging scripts and learning content
De-Tech-ing Copy: Edit drafts from engineers, developers, and execs to remove jargon and bring in clarity, tone, and flow
Narrative Strategy: Partner with instructional designers to ensure content aligns with learning goals and tells a cohesive story
SME Extraction: Interview subject matter experts to uncover key insights, hooks, and “aha” moments
Audience Advocacy: Become an expert in the learner’s mindset—ensuring content never feels over-engineered or inaccessible
Content Development: Create high-quality scripts, readings, and supporting materials across formats
Collaboration: Work closely with writers, editors, strategists, and client teams to bring ideas to life
Mentorship & Review: Provide feedback on peer work and help elevate the overall quality of the team
Cultural Contributions: Share your take, your creativity, your pet photos—and the exact GIF that captures “I finally fixed this sentence”

Requirements

6+ years of experience in creative writing, content, marketing, journalism, advertising, or a related field
A proven ability to take complex technical subjects and make them clear, engaging, and genuinely interesting
The “Jargon Whisperer”: you instinctively know how to turn “enterprise-grade scalable architecture” into something a real human would say out loud
Strong experience developing educational content—video scripts, readings, assessments, maybe even white papers
Comfortable interviewing subject matter experts, senior execs, and technical teams—and pulling out the actual story
AI-savvy: you use AI tools to move faster, but your human voice is what makes the work land
A collaborative, opinionated creative who speaks up, gives thoughtful feedback, and handles feedback just as well
Experienced in juggling multiple deadlines without sacrificing quality
Detail-oriented and accuracy-obsessed—you care about getting it right and making it sound good

Preferred

AP style familiarity (and knowing when to break it)

Benefits

Flexible work hours
Minimum 20 days paid vacation annually
401k + financial wellness support
Health Insurance (medical, dental, life, pet, mental health services)
Home office allowance
Bi-annual Wellness Credits
Monthly Technology Credit (to offset internet / phone costs)
Comprehensive Parental Leave Policy

Codeword

Codeword is an end-to-end PR, strategy, and communications agency with deep expertise in tech messaging, reputation, and storytelling. We create content, comms, and community experiences people care about — and drive measurable business outcomes. Our client roster spans rapidly evolving sectors, including emerging technology (AI, robotics, quantum computing, XR, and biotech), B2B (cyber security, martech, commerce, CRM, unified productivity, and business intelligence), and B2C (hardware, retail, mobile computing, data networking, IoT, and mobile health). Our team's diverse backgrounds extend far beyond tech to industries like retail, travel, automotive, banking, entertainment, and more, ensuring multi-dimensional creative across every engagement. Brands turn to us for their most complex marketing and communication challenges — from developing executive thought leadership, to transforming technical insights into human stories, to launching innovations to the audiences that need them most. We work best with clients who are collaborators, from the initial strategy through campaign optimization, ensuring agility and maximum impact. Our experts become an extension of your team, enabling bold moves that take your brand further. That’s why global leaders like Google, ASUS, and Lowe’s, and high-growth disruptors like Drift, Rev, and Wing, trust Codeword to shape how they show up in the world. We partner with organizations whose innovations improve industries, solve meaningful challenges, and push progress forward. Want to see how we can help you break through? Let’s chat.

Founded in 2010

New York, New York, USA

87 employees (40 in marketing)

www.codewordagency.com