Associate Creative Director, Product Marketing at Chime Financial, Inc | San Francisco, CA | $145K/yr – $200K/yr

Associate Creative Director, Product Marketing

San Francisco, CA (Hybrid)

$145K/yr – $200K/yrSenior Level8+ years expFull time

Posted 3 months ago

The other 99% submit and hope. You're about to do something different.

Drive scalable product messaging systems for fintech marketing, aligning cross-functional teams to create durable, AI-enabled creative workflows.

Lead scalable product messaging systems across channels and funnel stages.
8+ years of creative experience in copywriting and creative direction.
Strong cross-functional influence across Product Marketing, GTM, and Compliance.

Lead the development of scalable product messaging systems, including positioning frameworks, modular copy architecture, voice and tone guidance, and channel adaptations
Translate complex product strategy into clear, structured messaging that flexes across audiences and funnel stages
Lead design leads to ensure messaging systems integrate seamlessly into visual and design systems
Establish and document creative standards and guardrails that enable consistency without sacrificing flexibility
Build and evolve AI-enabled tools and workflows to support campaign creation, customization, and compliance at scale
Anticipate edge cases, future use cases, and product evolution—designing systems that are durable and extensible
Drive alignment across Product Marketing, GTM, Compliance, and Channel teams through strong communication and creative rationale
Continuously refine and elevate existing toolkits based on feedback, insights, and business needs

8+ years of creative experience with deep expertise in copywriting and creative direction
Proven experience leading complex, cross-functional initiatives from ambiguity to structured systems
Demonstrated ability to build and scale messaging or design systems used by multiple teams
Strong editorial judgment and clarity of thought
Fluency in visual systems and collaborative partnership with design
Experience shaping or implementing AI-assisted creative workflows
Ability to influence senior stakeholders without direct authority
High degree of ownership, autonomy, and systems thinking

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
✨ 401k match plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress