Associate Creative Director – Core Brand at ServiceNow | Santa Clara, CA | $166K/yr – $290K/yr

ServiceNow

Associate Creative Director – Core Brand

Santa Clara, CA (Remote)

$166K/yr – $290K/yrMid Level6+ years expFull time

Posted 3 months ago

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Job Summary

Drive global brand systems and design execution as an Associate Creative Director at ServiceNow.

Own brand system development and cross-functional collaboration to align strategy and execution.
Must-have: 6–9 years of design experience and proficiency with Adobe Creative Cloud, Figma, and Miro.
Standout: Experience integrating AI into work processes to improve decision-making or problem-solving.

Job Description

Responsibilities

Contribute to the global brand identity for ServiceNow products and services, ensuring quality, consistency, and scalability across all touchpoints
Deliver original, breakthrough brand systems and design solutions that serve a global audience
Support and strengthen brand design culture through enabling world-class design
Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution
Collaborate with Marketing, Product, and Business partners to contribute to holistic brand systems
Work closely with the Brand Design Director and Executive Creative Director, and cross-functional partners to ensure design work is aligned and impactful

Requirements

6–9 years of experience in design, with meaningful exposure to building consumer or enterprise brands
Experience leading with creative vision, purpose, and a commitment to craft
Experience developing brand directions that solve business problems
Experience working within brand architecture and portfolio brand systems
Exposure to integrated design work across traditional, digital, and experiential channels
Experience managing and collaborating with internal teams, freelancers, and external agencies
Strong ability to collaborate and drive alignment across highly cross-functional teams
Exceptional communication skills—able to present work clearly and confidently from strategy to execution
Experience partnering with and influencing marketing and creative leadership
Expert with creative tools including Adobe Creative Cloud, Figma, and Miro
Experience in AI integration into work processes, decision-making, or problem-solving

Preferred

Experience in photo art direction a plus

Benefits

health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

ServiceNow

4.4 Glassdoor

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004

Santa Clara, CA, US

32K employees (2,162 in marketing)

www.servicenow.com

89% recommend to a friend

97% CEO approval