Associate Business Analyst

Greenville, SC (On-site)

Salary Not AvailableMid LevelFull time

Posted 6 months ago

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Job Summary

Drive enterprise BI reporting and dashboards as a Business Intelligence Analyst, partnering with operations to move measurable outcomes.

  • Own design and delivery of BI dashboards and KPI reporting for campaigns and operations.
  • Strong SQL, Excel, and Tableau/BI tool skills to build production dashboards.
  • Lean/Six Sigma mindset with pilot testing and impact measurement.

Job Description

Responsibilities

  • We are looking for a Business Intelligence Analyst to help design and delivery of our enterprise Business Intelligence reporting and dashboard solutions.
  • Typical engagements include campaign reporting, KPI and benchmark analysis, and end-to-end development, automation and production of marketing and business dashboards for clients.
  • Owns hands-on improvement of key KPIs (CSAT, productivity, quality, etc.), not just reporting on them
  • Designs and runs small pilots and experiments to test changes in training, staffing, or processes
  • Measures before-and-after impact to see what actually moves outcomes
  • Uses data (SQL, Excel, Tableau/BI tools) to drive real operational decisions
  • Applies basic statistical or modeling techniques (Python a plus) to validate results
  • Brings a Lean / Six Sigma mindset to identify waste and improve workflows
  • Stays close to the business, partnering with operations to fix real problems—not just analyze them

Requirements

  • Bachelor’s Degree in Computer Science, Engineering, Data Analytics, Math or a related technical field.
  • constraints, triggers, views, stored procedures and functions, packages, and types
  • Experience with Tableau Desktop/Server based on dashboard development
  • Strong business analysis skills and project management skills
  • Knowledge of relational databases, database structure/design and SQL query writing.
  • Experience with large BI/Data Warehouse projects
  • Experience working with different data sources (Oracle/SQL Server/Flat file/Excel), extracting, manipulating with the data and loading into databases
  • High level of proficiency in Excel (formulas, pivot tables)
  • Knowledge of PowerBI, Alteryx and other BI tools preferred
  • Highly analytical problem solver

Preferred

  • Ability to multi-task, understand and be responsive to internal/external client needs, and work under tight deadlines
  • Excellent communication, interpersonal, and teamwork skills
  • Fully capable to work independently and be self-directed in their role
  • Demonstrate a desire to remain current with industry technologies and standards
  • 10-15% travel requirement

Benefits

  • Group Health and Wellness (Medical, Dental, and Vision)
  • Health Savings Account (HSA)
  • Educational Assistance
  • Voluntary plans, including critical illness, accident, and hospitalization
  • 401k plan with Company Match and Roth contributions with immediate vesting
  • Pet Insurance, discounted legal services, employee discount programs, and more.…
Harte Hanks logo

Harte Hanks

3.4 Glassdoor

We are The Customer Company® — a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics. For nearly 100 years, Harte Hanks has helped brands grow closer to customers by delivering real business outcomes—powered by strategy, empathy, and data.🔑 What Sets Us ApartOmnichannel Marketing & Data Services: From data cleansing, enrichment, and segmentation to fully integrated direct and digital campaigns, we connect brands with the right people at the right time—driving relevance, engagement, and results.Customer Care: Outsourced customer service with a human-first approach—turning friction into loyalty and brand love.Fulfillment & Logistics: We manage 4M+ packages and 4B+ mail pieces annually with 99.98% accuracy—spanning ecommerce, kitting, point-of-purchase, and product recalls.Supply Chain Optimization: Our Allink360TM TMS platform leverages analytics and a 9K+ carrier network to move 1.3B+ pounds of freight annually with precision and speed.🌎 Who We ServeWe partner with leading brands across CPG, pharma, retail, B2B, and ecommerce. Our average client tenure exceeds 12 years, built on trust, transparency, and tangible ROI.🚀 Why Harte Hanks?We offer fully integrated solutions across data, marketing, customer care, fulfillment, and logistics—so your customers feel known, valued, and served at every step of the journey.🧩 SpecialtiesData Services • Omnichannel Marketing • CRM • Demand Gen • CX Strategy • Customer Care • eCommerce Fulfillment • Print & Sample Fulfillment • Product Recalls • 3PL • TMS • Analytics • Direct Marketing • Supply Chain Optimization

Founded in 1923
Chelmsford, Massachusetts, USA
4.3K employees (189 in marketing)
50% recommend to a friend
48% CEO approval

Traffic Signals

Monthly Visitors
186.1K
Monthly Google Ads Budget
$113.6K
Traffic Source Mix
Search
18.9%
Direct
75.8%
Referral
3.5%
Social
1%

Headcount Trend

Current headcount: ~4.3K

Marketing Team

Marketing Team Size
139 (3% of company)

Funding

Total Funding
$54.9M
Last Raise
$25M
Post IPO Debt, 9 months ago

Funding History

  • Jun 2025
    Post IPO Debt
  • Dec 2021
    Post IPO Debt • $25M
  • Jan 2018
    Post IPO Equity • $9.9M

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