Company overview

We are The Customer Company® — a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics. For nearly 100 years, Harte Hanks has helped brands grow closer to customers by delivering real business outcomes—powered by strategy, empathy, and data.🔑 What Sets Us ApartOmnichannel Marketing & Data Services: From data cleansing, enrichment, and segmentation to fully integrated direct and digital campaigns, we connect brands with the right people at the right time—driving relevance, engagement, and results.Customer Care: Outsourced customer service with a human-first approach—turning friction into loyalty and brand love.Fulfillment & Logistics: We manage 4M+ packages and 4B+ mail pieces annually with 99.98% accuracy—spanning ecommerce, kitting, point-of-purchase, and product recalls.Supply Chain Optimization: Our Allink360TM TMS platform leverages analytics and a 9K+ carrier network to move 1.3B+ pounds of freight annually with precision and speed.🌎 Who We ServeWe partner with leading brands across CPG, pharma, retail, B2B, and ecommerce. Our average client tenure exceeds 12 years, built on trust, transparency, and tangible ROI.🚀 Why Harte Hanks?We offer fully integrated solutions across data, marketing, customer care, fulfillment, and logistics—so your customers feel known, valued, and served at every step of the journey.🧩 SpecialtiesData Services • Omnichannel Marketing • CRM • Demand Gen • CX Strategy • Customer Care • eCommerce Fulfillment • Print & Sample Fulfillment • Product Recalls • 3PL • TMS • Analytics • Direct Marketing • Supply Chain Optimization
Founded in 1923
Chelmsford, Massachusetts, USA
4.3K employees (189 in marketing)
50% recommend to a friend
35% positive business outlook

Salaries

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People

Headcount trend

Company growth over the last 12 months

Headcount +4.5% year over year

Funding

Total funding

$54.9M

Last raise

Post IPO Debt, 9 months ago

Funding history

Jun 2025

Post IPO Debt Harte Hanks

Dec 2021

Post IPO Debt Harte Hanks · $25M

Jan 2018

Post IPO Equity Harte Hanks · $9.9M

Apr 2017

Post IPO Debt Harte Hanks · $20M

Audience

Monthly website visitors
186.1K
Month over month-8.3%
Quarter over quarter0%
Top sourceDirect (75.8%)
Ad budget per month$113.6K
Average search rank45.8
Traffic source mix
Direct
75.8%
Search
18.9%
Referral
3.5%
Social
1%

LinkedIn followers

Follower count and growth

Total followers

90.7K

12-mo growth

+11.7%

Monthly growth

+0.7%

News

Links