Responsibilities

• Manage a large list of accounts, developing budget strategies that leverage sponsored ads, onsite, and offsite display tactics.
• Proactively identify growth opportunities at scale using various reports, including cap out and pacing analyses.
• Collaborate with the sales team to uncover upsell opportunities that increase overall revenue across your accounts.
• Facilitate the onboarding of new customers to our self-service platform,conducting kickoff calls to guide them through our user interface.
• Keep clients informed and engaged by communicating new product opportunities, platform enhancements, and seasonal strategies.
• Conduct performance review calls with top-tier clients, discussing reporting, new retailer opportunities, and strategic initiatives.
• Coordinate with our technical team to ensure timely resolution of any technical issues that arise within client accounts.
• Collaborate with the campaign management team for accounts that opt into managed services, meeting regularly with assigned campaign managers to review performance and pacing.
• Facilitate billing inquiries and work with finance to ensure timely payments.

Requirements

• 2-4 years of direct client management experience in a data-driven environment.
• Bachelor’s degree or equivalent experience required.
• Ability to navigate and collaborate with various internal departments toachieve positive outcomes for clients and the organization.
• Excellent communication (both written and verbal) and presentation skills.
• A genuine enthusiasm for a dynamic and evolving industry, coupled with a desire to make an impact through hard work, innovative ideas, and teamwork.

Benefits

• 🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
• 📈 Grow with us – Learning, mentorship & career development programs.
• 💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
• 🤝 A team that cares – Diverse, inclusive, and globally connected.
• 💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
• Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
• For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.