Assoc. Dir., Marketing Operations ONC

North Wales, PA (Remote)

$129K/yr – $203K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Summary

Own field effectiveness by turning brand goals into measurable field programs, KPIs, and coaching plans for the sales force in a regulated pharma setting.

Field Strategy & Planning: Translate objectives into roadmaps and measurable field programs.
Analytics & Insights: Turn data into targeted interventions for underperforming territories and segments.
Enablement & Coaching: Build field capabilities and training to raise performance and adoption.

Job Description

Responsibilities

Field Strategy & Planning: Collaborate and help drive the Field Effectiveness Strategy and translate brand objectives into measurable field performance goals, programs, and roadmaps.
Performance Management & KPIs: Assist in design, implement, and continuously improve field KPIs, and dashboards; lead territory performance and resource reviews and partner with Sales Leadership to ensure plan alignment and execution.
Analytics & Insights: Partner with analytics teams to deliver and operationalize actionable field insights, using data to identify underperforming segments/territories and design targeted interventions (coaching, incentives, routing).
Enablement & Coaching: Enable and evolve Field capabilities working with stakeholders to address specific needs for the business.
Tools & Digital Adoption: Leverage field insights to shape the Field Sales Analytic and Execution Tools and productivity-tool roadmap, translate workflows into requirements, prioritize requests with cross-functional partners, and drive adoption and continuous improvement.
Change Management & Stakeholder Engagement: Align sales leadership, brand team, analytics, and operations to secure Field Effectiveness buy-in; lead and coordinate change management, executing communication, training, and adoption plans.
People & Budget Management: Set priorities and build team capability and partner with Sales Leadership to influence program/vendor spend, training, and tool investments to maximize impact and utilization.
Compliance & Governance: Ensure all work and analytics comply with relevant regulations and company policies.

MSD

4.1 Glassdoor

At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.

Rahway, New Jersey, USA

41K employees (1,637 in marketing)

www.msd.com

85% recommend to a friend

90% CEO approval