Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Assist the Property Manager in managing all aspects of the property including leasing, Accounts Receivable, Accounts Payable, and service requests.
• Perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a LIHTC property.
• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations. Assist in all facets of physical and financial Management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of work experience.
• Less than 1 year of supervisory / management experience.
• Direct experience with LIHTC programs
• Proficiency with RCRS system.
• Experience with computer systems such as Microsoft Office Suite.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.

Preferred

• Vocational or Technical training.
• CAMT certification.

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com