Assistant Manager

Westmont, IL (On-site)

$18/hr – $19/hrMid Level2+ years expFull time

Posted 10 hrs ago

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Job Summary

Own the facility operations and customer experience, driving occupancy, retail sales, reporting, and compliance across all daily activities.

  • Manage delinquencies by telephone and letters
  • Prepare daily, weekly and monthly reports

Job Description

Responsibilities

  • Responsible for keeping the facility rented at optimum levels and effectively utilizing the Company’s marketing strategy.
  • Actively sells retail items and maintains merchandise levels.
  • Providing superior customer service including troubleshooting and resolving customer problems and professionally handling telephone and walk-in inquiries.
  • Must inspect the facility throughout the day to maintain a neat, clean, safe and secure environment and promptly correct any situation that the does not meet company standards.
  • General office management including but not limited to opening and closing the office on time each day.
  • Maintains all required documentation in a neat and orderly manner.
  • The Manager must be able to control delinquencies by telephone and letters on a daily basis.
  • Store teams must prepare daily, weekly and monthly reports accurately and submit on a timely basis.
  • Responsible for preparing auctions and cash controls.
  • Effectively communicates with management, fellow employees and corporate office.

Requirements

  • Customer service: 2 years (Required)
  • Ability to Commute: Westmont, IL 60559 (Required)

Preferred

  • Sales: 1 year (Preferred)

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
U-Stor-It logo

U-Stor-It

4.2 Glassdoor

It is our mission to provide clean affordable self storage in an environment where customer service is the rule rather than the exception. U-Stor-It provides quality storage space at affordable prices. Our storage facilities are built with strict adherence to the highest quality standards. We realize that your selection of a storage complex is important. We are confident that you will agree that U-Stor-It Self Storage has "First Class" facilities. Serving the Chicago, San Diego & Inland Empire

Founded in 1987
Chicago, Illinois, USA
52 employees (3 in marketing)
1% recommend to a friend

Traffic Signals

Monthly Visitors
11.1K
Monthly Google Ads Budget
$14.4K
Traffic Source Mix
Search
64.8%
Direct
15.9%
Referral
7.8%
Social
5.4%
Paid
6.1%

Headcount Trend

Current headcount: ~52

Marketing Team

Marketing Team Size
3 (6% of company)
Marketing Roles Posted (Last 30 Days)
1