Responsibilities

• Resident Lifecycle Management: Oversee move-in/out processing, delinquency handling, file accuracy, and cycle management.
• Community Operations & Compliance: Maintain day-to-day admin, curb appeal, reporting, and adherence to standards and laws.
• Prospect & Resident Engagement: Qualify prospects, respond to inquiries, support marketing goals, and resolve resident conflicts.

Requirements

• Strong interpersonal and customer service skills.
• Highly organized, flexible, dependable and quick to respond.
• Strong attention to detail and accuracy in data entry.
• Strong critical thinking skills to evaluate and process applications.
• Strong communication and problem-solving skills.
• Able to work well with others (individually and in a team), with a high degree of self-awareness.
• A background in leasing, marketing or other facets of the rental industry.

Preferred

• Salesforce experience and knowledge
• Appfolio and Salesforce knowledge
• Leasing/Sales/Property Management knowledge and background
• Resident management experience

Benefits

• Quality Health Care Plan that includes Medical, Dental, Vision
• Competitive Wages
• Retirement Plans
• Paid Time Off
• Annual Growth Reviews
• Career Path Development
• Fun & Loving Work Environment