Responsibilities

• lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.
• recruit, select and develop associates and hold individuals accountable for performance
• function as a role model, ensuring that the guest remains the top priority
• organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• proven ability to respectfully challenge and motivate the team
• create a family environment, drive volume and anticipate guest needs
• achieves excellent guest service by role-modeling company service standards
• adheres to Human Resources standards
• assesses associates consistently; reviews and communicates associate performance and deliverables
• proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention

Requirements

• 3+ years of management experience in the retail or hospitality industry with proven results
• Bachelor’s Degree preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance