Responsibilities

• Support day-to-day management of client accounts, responding to routine inquiries and helping maintain client satisfaction.
• Coordinate project tasks across teams, keeping deliverables on track and deadlines visible to everyone involved.
• Maintain accurate, accessible project documentation, including status reports and action items.
• Prepare for and help run client meetings, documenting discussions and following through on action items afterward.
• Partner with creative, media, data, and technology teams to keep work moving smoothly from request to delivery.
• Pull together research and reporting, including competitive and industry context, to support account and new business needs.
• Use AI-enabled tools to speed up reporting, meeting notes, and research, while keeping judgment and client relationships human-led.
• Handle account-related administrative work, including scheduling, correspondence, and travel coordination.
• Build working knowledge of client industries and Fusion92’s services so you can contribute more independently over time.

Requirements

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field, or equivalent experience.
• 0–2 years of experience in a similar role, internship, or client-facing capacity.
• Proficiency in Microsoft Office.
• Strong organizational skills and clear written and verbal communication.
• A curious, fearless approach to new tools, new teams, and new problems, and the collaborative instinct to figure things out with others rather than alone.
• Comfort using AI tools (or curiosity to learn) to support research, drafting, or day-to-day organization.

Benefits

• unlimited PTO
• over 10+ company holidays
• employer paid benefits
• subscriptions to LinkedIn Learning
• access to the newest AI tools and many other things to help you do your best work!
• remote-flexible