Responsibilities

• Support day-to-day client communication through email, meetings, messaging platforms, and follow-up notes.
• Assist with the operation and coordination of official WeChat accounts and Xiaohongshu professional accounts.
• Organize client requests, source materials, brand guidelines, feedback, approvals, deadlines, and project timelines.
• Prepare clear internal briefs for copywriters, designers, video editors, platform operators, and China-side team members.
• Track monthly content calendars, production progress, deliverables, client approvals, and publication status.
• Coordinate with the China team during flexible hours when needed.
• Assist with basic Photoshop edits, visual checks, and simple video-editing or video-localization coordination.
• Review Chinese and English materials for completeness, consistency, and client-readiness.
• Prepare meeting notes, recap emails, task lists, and follow-up reminders.
• Maintain organized project files and work records using Excel, PowerPoint, Word, Outlook or other email tools, and internal systems.

Requirements

• Experience with official WeChat account operations and / or Xiaohongshu professional account operations.
• Ability to perform basic Photoshop edits and simple video-editing tasks.
• Bilingual ability required: either native English with fluent Chinese, or native Chinese with fluent English.
• Able to communicate professionally and politely with clients, internal team members, and external partners.
• Able to work flexible hours when needed to communicate with the China team.
• Able to commute within Orange County when needed.
• Willingness to attend very occasional client meetings in Los Angeles County or San Diego County.
• Experience in an advertising agency, marketing agency, B2B client service, education marketing, or project coordination environment preferred.
• Strong attention to detail, good manners, good sense, and sound judgment.
• Proficient in Excel, PowerPoint, Word, Outlook, or other commonly used office and email tools.

Preferred

• Experience with schools, universities, international education, student recruitment, or China-facing marketing.
• Familiarity with WeChat article publishing, Xiaohongshu note publishing, content calendars, captions, hashtags, and platform review processes.
• Basic understanding of Xiaohongshu paid promotion tools such as Shutiao or note promotion is a plus.