Responsibilities

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications – notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy.
• Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.