App Loyalty Marketing & Messaging Specialist

Highland, CA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Plans and executes App Push and Inbox messaging campaigns using internal tools. Collaborates across Mobile & E-Commerce and with vendors to drive user acquisition, retention, and engagement. Analyzes campaign results with SAS, Power BI, and reporting tools to provide actionable insights. Maintains campaign calendars to align leadership and deadlines.

Job Description

Responsibilities

  • Uses internal UXM (User Experience Manager) and Workfront software to create, monitor, track, and test App Push and Inbox messages.
  • Actively creates and executes integrated digital and traditional marketing campaigns to increase App user acquisition, retention, and engagements.
  • Works collaboratively with Mobile & E-Commerce team, other internal departments, and third-party vendors to develop and execute campaigns. This includes gathering creative assets, targeting lists, and campaign approvals, while ensuring timely execution.
  • Uses SAS and third-party reporting tools to analyze post-campaign and messaging results and provides insights and recommendations to key stakeholders. Utilizes Microsoft Power Bi to create dynamic visual dashboards.
  • Maintains App Messaging and marketing campaign calendars to ensure leadership is aligned and deadlines are met.
  • Performs other duties as assigned to support the efficient operation of the department.

Requirements

  • Bachelor’s degree in Business Management, Marketing, Communications, Computer Science, or equivalent required.
  • Minimum two (2) years of experience in communication and marketing channels including direct mail, e-mail, mobile, digital advertising, sales, digital/social gaming, relationship marketing, or social media is required.

Preferred

  • Previous experience within mobile gaming, casino gaming, or hospitality industries preferred.
  • E-Commerce store/shopping platforms (Shopify, WooCommerce, Magento or Demandware).
  • Hotel booking engine conversions as well as Hotel OTA program management (Trip Advisor, Expedia, Booking.com, etc.).
  • Google Analytics – setting, reporting, and updates (e-commerce/goals, Google Tag Manager, etc.).
  • Paid social media/display acquisition and revenue-generating campaigns.
  • SEO/SEM/PPC experience (Google Adwords, Amazon).
  • App attribution /remarketing tools (AppsFlyer, Google Firebase).

Benefits

  • Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals.

Marketing Team

Median Career Experience
15 years
Median Tenure
3.8 years