Responsibilities

• Support execution of enterprise content strategy by identifying content gaps, optimization opportunities, and inconsistencies in AI-generated answers
• Assist in implementing frameworks for prompt optimization, structured data, and AI-readable content formats
• Partner with cross-functional teams (Marketing, Product, UX Design, Research, Analytics) to support content initiatives across use cases
• Contribute to maintaining and applying the enterprise insights “spine” (taxonomy of intents, topics, and behaviors) in day-to-day work
• Support source-of-truth mapping efforts and help ensure content accuracy, consistency, and governance standards
• Track and document experimentation efforts, including test setups, results, and key learnings
• Assist in analyzing performance data and generating insights to inform content optimization and strategy decisions
• Support UX and Research initiatives such as journey mapping, prompt testing, and thematic analysis
• Help develop and maintain templates, playbooks, and documentation for content best practices
• Assist with content operations, including editorial planning, workflow coordination, and calendar tracking

Requirements

• 1–3+ years of experience in content strategy, content operations, SEO/AEO, digital marketing, analytics, or a related field
• Strong interest in AI-driven search, LLMs, and emerging digital discovery platforms
• Experience in industries where content and merchandising is critical
• Familiarity with content management systems, structured content, or metadata is a plus
• Basic understanding of SEO or search ecosystem trends, including conversational or AI-driven experiences
• Strong analytical skills with the ability to interpret data and identify actionable insights
• Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment
• Strong collaboration and communication skills
• Ability to work effectively in a cross-functional, matrixed organization
• Proactive mindset with a willingness to learn and adapt in a rapidly evolving space
• Passion for digital innovation, content, and customer experience

Benefits

• comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.