Responsibilities

• Write clear and structured prompts to guide AI tools such as Claude and ChatGPT
• Reprompt and refine instructions to improve AI outputs.
• Maintain and improve the company’s prompt library for different content types.
• Document prompt versions and improvements as workflows evolve.
• Identify recurring AI errors and adjust prompts to improve results.
• Draft blogs, LinkedIn posts, lead magnets, and other marketing content using AI-assisted workflows.
• Follow structured SOPs for writing, including defining objectives, identifying audience awareness levels, and using approved templates.
• Conduct research and fact-checking to ensure content credibility.
• Ensure all content is clear, engaging, and aligned with audience needs.
• Proofread and copy edit all content for grammar, clarity, tone, and accuracy.

Requirements

• Proven experience in content writing, editing, copy editing, or content operations.
• Exceptional attention to detail and strong proofreading skills.
• Excellent written communication skills.
• Strong research and fact-checking ability.
• Ability to follow structured instructions and workflows consistently.
• Comfortable working with AI tools and digital workflows.
• Strong organizational skills and ability to manage multiple projects simultaneously.

Preferred

• Experience with AI tools such as ChatGPT or Claude.
• Background in QA, operations, content moderation, or data analysis.
• Experience working in SOP-driven environments.
• Experience in customer service or process-driven roles.