Responsibilities

• Support the execution and day-to-day management of iHerb’s global affiliate, content, influencer programs, and special projects to help drive customer acquisition and revenue growth.
• Execute new affiliate discovery strategy and recruitment outreach, dormant affiliate activation, and existing affiliate optimization efforts for the iHerb affiliate programs.
• Assist with affiliate onboarding and recruitment efforts through proactive outreach, prospecting, and onboarding, ensuring proper tracking implementation, and providing relationship support for partners across key international markets.
• Create and disseminate affiliate newsletters, promotional communications, and campaign updates aligned with the global promotional calendar across affiliate networks and via email.
• Implement affiliate commission changes, schedule bonuses, create tracking links, facilitate promotional assets across affiliate platforms, including Partnerize, Impact, Awin, and CJ.
• Collect screenshots of all promotional placements, creating campaign recap decks for internal stakeholders.
• Coordinate with the creative team and marketing operations teams to align with the existing promotional calendar, ensuring affiliate campaigns, promotions, and assets are launched accurately and distributed on schedule.
• Monitor affiliate program activity, analyze the incrementality and performance of promotional placements, and identify opportunities for optimization, escalation, or follow-up support.
• Prepare recurring reports on affiliate program and publisher performance, campaign activity, and partner engagement for internal stakeholders.
• Maintain organized documentation of affiliate communications, recruitment pipelines, commission structures, and implementation processes.

Requirements

• Generally requires a minimum of two (2) plus years of digital marketing and/or marketing operations experience, preferably in DTC ecommerce or digital agency environment.
• Bachelor’s Degree or equivalent experience preferred.
• Experience supporting affiliate marketing programs using platforms such as Partnerize, Impact, CJ, or Awin.
• Proven experience in affiliate marketing, performance partnerships, influencer marketing, referral marketing, or digital marketing experience, preferably in ecommerce or agency environments.
• Experience with top affiliate marketing platforms, including Partnerize, Impact, Commission Junction, and Awin.
• Familiarity with affiliate tracking links, commission structures, and campaign implementation processes.
• Strong written and verbal communication skills with the ability to work cross-functionally and across international markets and different cultures.
• Both a strong strategic thinker, with the ability to translate quantitative and qualitative data/insights into strong marketing strategies, and a highly organized “doer,” with a data-driven mentality and a bias towards action.
• Analytical mindset with the ability to review and analyze campaign performance data, identify trends or issues.
• Experience in growth-stage ecommerce company, affiliate marketing agency, or digital marketing agency highly preferred.
• Experience with Google Sheets or Excel, with data analysis and reporting capabilities.

Preferred

• Professional-working proficiency or native proficiency in any major global language
• Preferred languages include: Arabic, Chinese, and Japanese, with opportunity for additional global language options available.
• Experience in growth-stage ecommerce company, affiliate marketing agency, or digital marketing agency highly preferred.

Benefits

• Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan.
• Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies.
• Employees will enjoy paid holidays throughout the calendar year.
• Eligibility requirements for these benefits will be controlled by applicable plan documents.
• Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
• For more information on iHerb benefits, visit us at iHerbBenefits.com.