Responsibilities

• Support the execution and day-to-day management of iHerb’s global affiliate, content, influencer programs, and special projects to drive customer acquisition and revenue growth
• Execute new affiliate discovery strategy and recruitment outreach, dormant affiliate activation, and existing affiliate optimization
• Assist with affiliate onboarding and recruitment through proactive outreach, prospecting, onboarding, ensuring proper tracking implementation, and partner relationship support across international markets
• Create and disseminate affiliate newsletters, promotional communications, and campaign updates per the global promotional calendar across networks and email
• Implement affiliate commission changes, schedule bonuses, create tracking links, facilitate promotional assets across Partnerize, Impact, Awin, and CJ
• Collect screenshots of promotional placements and create campaign recap decks for internal stakeholders
• Coordinate with creative and marketing operations to align with the promotional calendar and ensure campaigns/assets are launched on schedule
• Monitor affiliate program activity, analyze performance and identify optimization opportunities
• Prepare recurring reports on affiliate program and publisher performance, campaign activity, and partner engagement
• Maintain organized documentation of affiliate communications, recruitment pipelines, commission structures, and implementation processes

Requirements

• Minimum of two (2) years of digital marketing and/or marketing operations experience (preferably in DTC ecommerce or digital agency)
• Experience supporting affiliate marketing programs using Partnerize, Impact, CJ, or Awin
• Bachelor’s Degree or equivalent experience preferred
• Experience with creating affiliate communications (newsletters, outreach emails, promotional updates)
• Familiarity with affiliate tracking links, commission structures, and campaign implementation processes
• Strong written and verbal communication skills for cross-functional and international collaboration
• Analytical mindset with ability to review campaign performance data and derive insights
• Experience with top affiliate marketing platforms (Partnerize, Impact, CJ, Awin) and Google Workspace; Excel/Sheets proficiency
• Experience in growth-stage ecommerce company, affiliate marketing agency, or digital marketing agency (highly preferred)
• Customer-oriented, entrepreneurial mindset with data-driven approach

Preferred

• Proficiency in any major global language (e.g., Arabic, Chinese, Japanese); opportunity for additional languages

Benefits

• Medical, dental, and vision insurance; basic life insurance
• Company 401(k) plan; Time Off and Paid Sick Leave; paid holidays
• Eligibility for benefits per country-specific plans; iHerbBenefits.com as comprehensive benefits resource
• Eligible for Restrict Stock Units and annual bonuses per plan documents and policies