Responsibilities

• Identify, onboard and scale a high-quality community of affiliate creators across multiple brand portfolios.
• Manage and activate hundreds of creators at scale through structured community levers, not 1:1 dependency.
• Design and implement scalable community infrastructure, including communication channels & frequency, educational material, engagement tactics, and incentive mechanics.
• Drive consistent creator output across affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce, and livestream formats.
• Coach creators on affiliate and social commerce best practices to ensure content is conversion-focused and platform-native.
• Increase active creator rates, posting frequency, and overall content volume across programmes.
• Monitor community health and engagement, proactively identifying and addressing performance gaps.
• Collaborate with Client Services, Creative Operations and Growth to align creator activation with broader client and performance objectives.
• Contribute to the evolution of Influencer’s affiliate community playbooks and scalable activation frameworks.

Requirements

• 3+ years experience in influencer marketing, affiliate marketing, social commerce, or creator community management (experience with TikTok Shop, affiliate networks e.g. Impact, Awin, CJ etc. is a major plus)
• A strategic thinker with a passion for building affiliate communities at scale, empowering creators through high-impact education and performance-led development
• Strong understanding of affiliate and shoppable content - and what makes it convert vs. organic brand content.
• Demonstrated ability to drive measurable increases in creator output, engagement, and participation.
• Comfort operating as an individual contributor within a fast-moving, entrepreneurial environment.
• A systems mindset, able to design scalable community processes rather than rely on 1:1 management.
• Strong communication skills, able to motivate, educate, and inspire creators at scale.
• Analytical instincts, with the ability to interpret performance signals and translate them into action.

Benefits

• Medical Benefits through Insperity
• Wellbeing support including EAP & Mental Health cover
• 401K with match opportunity
• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)