Responsibilities

• Accountable for managing assigned book of business including leading day-to-day project management, while also overseeing other AEs and SAEs project/client management, ensuring that all initiatives support brand and overall strategy; briefs, POVs, creative, media plans, etc. with little to zero oversight
• Ensure agency work is executed to the highest level of quality – on time and on budget
• Foster and manage all assigned client relationships – maintaining contact, building trust and rapport, and identify account growth opportunities
• Anticipate and resolve internal team and client issues, and utilize the support of the Account Director/leadership team as needed
• Lead and collaborate with internal agency partners/departments to develop and deliver effective client and new business presentations
• Evaluate and provide feedback on creative based on strategy/Client needs, and effectively present and defend creative to Clients with ease
• Lead all meetings, setting expectations for key deliverables, team roles and next steps
• Partner with Client Services and Strategy leads to develop new business proposals and SOWs, and help contribute to projections/revenue forecasting
• Play an active role in managing SOWs, tracking budgets, monitoring team hours and account/project profitability
• Develop and grow junior team members through ongoing mentorship and partnership, ensuring development goals and expectations are being set and met on an ongoing basis

Requirements

• 7+ years of advertising agency experience, or related in-house marketing experience with at least 2 years of experience working specifically with healthcare clients.
• Bachelor’s degree in advertising or related field.
• Ability to thrive in a fast paced and dynamic work environment
• Self-starter with the ability to deliver results without constant supervision
• Seasoned account professional and project management pro, with strong understanding of agency workflow and disciplines
• Account planning/client relationship guru with inherent critical /strategic thinking skills and solution-oriented mindset
• Dependable team player, able to work both autonomously and as part of a team
• Ability to handle multiple projects simultaneously, while also playing the role of player coach and playing an active role in the growth of the business and department
• Superb written and verbal communication skills
• Acts with confidence in all situations, sets tone for the team, and leads effectively
• Supervise and develop junior team members
• Adept at using Microsoft Office Suite, G-Suite, project management software, Mac Computers and software

Benefits

• A hybrid office/remote culture – We work Mondays and Fridays from home and Tuesday through Thursday in office for those based in the Tampa Bay Region.
• Paid time off between Christmas and New Year
• 13 other annual holidays
• Work away time – the freedom to work from anywhere in the world for two weeks per year