Responsibilities

• As an Admissions and Marketing Coordinator at our skilled nursing facility, you will play a pivotal role in driving our census and ensuring a seamless admissions process. Your responsibilities will include developing and executing marketing strategies to attract new residents, building and maintaining relationships with referral sources, and assessing the clinical needs of potential residents. You will oversee the entire admissions process, ensuring a positive experience for residents and their families, and maintain detailed documentation of all activities. Additionally, you will collaborate with the healthcare team to align marketing efforts with our facility's goals and prepare regular reports on market trends and competitor analysis.
• Ensures residents are admitted, transferred and discharged from the facility software accurately on a daily basis.
• Ensures resident pay status changes are accurately recorded on the facility’s internal daily census communication tool.
• Ensures referrals are processed timely and accurately on a daily basis.
• Knows at all times, the status of each referral.
• Ensures the admissions staff is informed of Medicaid eligibility criteria as it relates to informing the potential resident/representative of the basic information he/she will be asked to share when meeting with the facility’s Medicaid Coordinator.
• Maintains an accurate record of available beds at all times in the facility through the use of the facility’s daily census report, communication boards, room assignment listing, or other means as designated by the Administrator.
• Maintains a listing of referral partners/sources, locations, and assignments with each external admissions sales team liaison.
• Identifies opportunities with new referral partners/sources and develops sales strategies to build relationships and communicate the facility’s services and offerings.
• Ensures there is an open and collaborative relationship between the business office and the admissions office, both working toward shared facility goals for occupancy and collections.

Requirements

• A Bachelor’s Degree from an accredited college or university is preferred.
• Must have, as a minimum, three (3) years of experience with demonstrated success in census development and occupancy management in a nursing home, or other related health care facility.
• Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines pertaining to long-term care.

Preferred