Why SMR?It comes down to relationships and people....of course! We have cultivated special partnerships with our supply chain and we review them often. We won’t work with every manufacturer....we only work with a select few that have proven quality products and the high performance standards we require. This is important to you for two reasons. We demand quality and consistency. You wouldn’t settle for less and neither do we! Managing fewer manufactures means we can focus more time on you and your needs!Finally the most important reason customers love SMR - our customer support team. From account executives, to the art department, operations and administration. Everyone is focused on the customer at SMR. Unlike most companies, we want to hear from you directly! Promotional products are a great solution for so many organizations, but they can be a complete nightmare if even one of the dozen decisions for each project gets confused. There are details about each product, color, printing, art, timing and the perfect message that can make your promotions fantastic or forgetable! These details can be easily overlooked without experienced assistance along the way. There is no substitute for the personal touch.