Responsibilities

• Client Collaboration: Serve as a primary point of contact for a select number of our theatrical clients.
• Campaign management: Develop and deliver sound campaign strategy and planning across multiple accounts in collaboration with the Group Account Director and/or SVP. Manage ongoing client projects, translating briefs into action, monitoring progress throughout the agency, and ensuring delivery of desired results.
• Cross-Department Collaboration: Develop and maintain excellent working relationships between the Client Services team and other departments. Drive the team to deliver outstanding client service by anticipating, recognizing, and meeting client needs.
• Finance Management: Manage project finances to meet budgetary goals and ensure overall profitability. Ensure weekly billing takes place on all accounts.
• Leading & Mentoring: Oversee the day-to-day work of Account Managers and Coordinators, ensuring high-quality output while supporting the Group Account Director in training, coaching, and developing the team.

Requirements

• 5 - 7 years of experience in a marketing/advertising role (ideally servicing the entertainment industry)
• Understands and delivers against financial goals.
• Proven strategic thinker with the ability to problem solve and trouble shoot.
• Thorough knowledge of all AKA’s services.
• Ability to anticipate and deliver client needs.
• Ability to multitask, make decisions, and manage at entrepreneurial speed.
• Must be proficient in Microsoft Office, particularly PowerPoint and Excel, as well as Asana.

Benefits

• Comprehensive healthcare & dental – 100% employer-paid for employees
• Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days
• Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
• Continuous growth & learning – annual Training & Development fund to sharpen your skills
• Financial wellness perks – student loan repayment or tuition assistance based on tenure
• Paid parental leave – up to 12 weeks to support growing families
• Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees
• A pet-friendly office – because great ideas come with great company