Account Supervisor at Razorfish | Birmingham, MI | $49/hr – $64/hr

Razorfish

Account Supervisor

Birmingham, MI (Hybrid)

$49/hr – $64/hrSenior Level5+ years expTemporary

Posted 4 months ago

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Job Summary

Drive day-to-day client leadership and cross‑functional delivery for Razorfish accounts in a hybrid Birmingham role.

Own day-to-day client health, meetings, and cross‑team coordination across strategy, creative, and delivery.
Must-have: 5+ years leading digital projects across multiple channels in an agency.
Standout: Hybrid Birmingham position with autonomy to lead tracks and support Account Leads.

Job Description

Responsibilities

Serve as the primary day‑to‑day client lead, owning the health, stability, and growth of assigned accounts while strengthening senior and mid‑level client relationships across multiple workstreams
Own preparation for and participation in client meetings, including agenda development, status updates, presentation reviews, follow‑ups, and action‑item tracking
Act as the central point of communication between clients and internal teams, translating business needs into clear direction and ensuring alignment across strategy, creative, production, and delivery teams
Proactively identify risks, issues, and scope changes, managing escalations with sound judgment and emotional intelligence while maintaining client confidence
Collaborate closely with account leadership to ensure continuity of service, clear ownership across the team, and strong internal alignment during periods of change or transition
Represent agency values and standards in all client and internal interactions, contributing proactively to internal initiatives, knowledge sharing, and team culture
Experience managing complex, fast‑moving accounts with multiple stakeholders while leading multiple projects at a time

Requirements

5+ years of experience including leading digital projects across multiple channels in a digital or advertising agency
Ability to solve problems independently and influence teams to achieve desired outcomes.
Self-starter who takes initiative to identify opportunity areas, offer solutions and act on them.
High attention to detail and strong time management and organizational skills.
Exceptional written and verbal communication skills.
Flexible and adaptable to evolving situations and needs.
Ability to build and nurture successful relationships with clients, internal teams, and other stakeholders.
Microsoft Office experience (Excel, Outlook and PowerPoint)

Preferred

Experience or familiarity with CRM accounts is a plus

Benefits

- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances

Razorfish

3.9 Glassdoor

Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. Our diverse teams of strategists, creative thinkers, experience builders, and technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America.

Founded in 1995

New York, NY, US

1.8K employees (823 in marketing)

www.razorfish.com

73% recommend to a friend

73% CEO approval